Can I order without an account?
Space Points, you say? What’s this?
I hear you also give “Bonus” Space Points?
I'm ready! So how do I place an order?
Um, how do I cancel my order?
Can I still change my order after it has been processed?
Can I place corporate orders and/or bulk orders? (And will you give me a discount?)
Shipping and Delivery
I’m excited to receive my stuff! How do I track my order?
What are your shipping rates?
What is the minimum order for me to avail of free shipping?
Do you offer Same-Day Shipping?
I was buying groceries for my dog and missed the delivery! What happens now?
Do you deliver during weekends and holidays?
When will I receive my order?
Is there any domestic area that Outer space cannot deliver to?
Returns and Refund
I received my item and changed my mind. Can I still return my item?
What if I receive a defective unit?
Can I track the status of my returned items?
How long does it take to replace my item?
How do I pay for my orders?
What payment methods do you accept online?
Which credit card do you accept?